Terms and Conditions
Scribehost reserves the right to take preventative measures to protect its networks and its clients. These measures may include but are not limited to suspension, termination, or refusal of service.
By agreeing to these terms and conditions, members agree to abide by the Acceptable Use Policy and also state that they are of legal age to enter into contracts.
Payment is due in full at the time of account creation. Payment may be made by credit card, PayPal, or cashier's check / money order. For payments made by money order, services will be rendered once the money order has been received. Subsequent hosting account payments for accounts paid by money order must be received ten (10) calendar days before the due date, or the account may be suspended for nonpayment.
Invoices are emailed to clients seven (7) days before the due date, with a reminder sent two (2) days after the payment is due. Accounts which remain overdue for fifteen (15) days may be subject to a late fee. Accounts which remain unpaid for thirty (30) days may be suspended without notice for nonpayment. Accounts that are suspended will be subject to a $75 reconnection fee, plus interest on the amount due. Accounts which remain unpaid for Sixty (60) days will be terminated without notice, and all files will be removed from the servers.
Members will be billed USD$2.00 (handling charge) per payment for all cashier's check / money order payments. Members may be billed USD$25.00 for any chargebacks or bounced checks.
Suspension or Termination
Any account which is found to violate the Scribehost policies and procedures may be subject to suspension or termination. Multiple violations of posted Scribehost policies and procedures may result in termination and / or a denial of any future services.
Refusal of Service
Scribehost may refuse service under the following conditions:
- repeated violations of posted Scribehost policies and procedures
- fraudulent charges
- repeated account suspensions for nonpayment / late payment
- repeated late receipt of payments made by cashier's check / money order
- repeated unsubstantiated complaints against Scribehost or its clients
- accounts not maintained in good standing2
Refusal of service includes, but is not limited to: creation of new accounts; selling of previously uncontracted services; renewal of previously contracted services; continuance of previously contracted services.
Accounts that are found to violate these terms may be immediately suspended or terminated without notice.
All hosting services are assumed to be contracted on a rotating basis. Length of term is dependent upon the client's choice of prepayment: monthly, quarterly, semi-annual, or annual. In the event that the specifications of a hosting plan must be changed (either a price increase or a features decrease), the client will still get the same price and features until the next renewal period; except in the event that leaving a given feature available will compromise the servers' smooth functioning.
This policy may be revised from time to time. Members will be notified via email and via a notice in the support forums when changes are made. It is the responsibility of the members to periodically check this policy to note any revisions.
This contract shall be governed by the laws of the state of Washington and of the United States of America. Any claims or arbitration must be brought in the courts of King County, Washington.